Our Customers Come First.
No service is too small and or too big. Our customers are our number one priority because if our customers are happy, we know we have done an excellent job.
About IKE Finance
Finance guidance built around the Australian dream of home ownership.
IKE Finance helps Australians move toward home ownership sooner by simplifying finance decisions, explaining options clearly, and staying close to clients throughout the journey.
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The “Great Australian Dream” hasn’t changed in over 200 years. It’s still as valid and relevant today as it was before the Settlement. The Dream: owning a piece of Australia where you can call “home” in any part of Australia. This is OUR REASON for “helping Aussies build a pathway to home ownership sooner”
Finance is what we do. And when you have done it for over 15 years, both as a Lender with the top leading Banks in Australia and as well as a Broker; you get better as a Finance specialist.
At Ike. Finance, we love to assist our clients and to do the journey of achieving their dream of home ownership with them; because we realise that our client’s win; is our win; their joy and sense of achievement is also ours as well because we started the journey with them – unlike your BIG lenders that just see you as a number and move on to the next person. We thrive on building lasting relationships and in simplifying the process of obtaining finance.
What makes us different and unique is how we approach “helping Aussies build a pathway to home ownership sooner”. Ask Us How.
Henry Ike
FOUNDER OF IKE.FINANCE
Our Value Propositions
The following are pillars around which we do business with our customers.
We Build Relationships
Our Customers are our biggest asset. We will not write a loan that have no benefit for the customer. We believe our business thrives when we have earned the trust and confidence of our customers and therefore their business and loyalty.
We Do the Journey with You
We communicate and keep our customers updated and informed about rates and other special offers that will be of benefit to you.
Acting in the Best Interest of the Customer
We focus on customer benefit and responsible guidance in the finance journey.
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How We Operate
Being a solution-based finance company, means we endeavor to find a solution specific for your financial situation because we have access to over 30 Panel Lenders including non-Bank that provide lending solutions to our clients. At Ike. Finance, we look forward to working with you and assisting you, our clients with your residential and commercial loan needs.
Ike. Finance proudly follows the Responsible Lending Code of Conduct set by the NCCR Act. This requires that all registrants, licensees, and their representatives adhere to a range of specific conduct obligations relevant to responsible lending. You can find our Privacy and Internal Dispute Resolution Procedures under this link.
Best Interest Duty (BID)
The obligations are intended to improve outcomes for clients by legally requiring that mortgage brokers act in their client’s best interests and place their client’s interests before their own. What conduct satisfies the duty will depend on the individual circumstances in which credit assistance is provided to a client in relation to a credit contract.
Gather information about your client, including information about what is important to them in obtaining a loan.Make an individual assessment by considering a range of relevant products.Identifying options available to that client from that range of relevant products.Reflecting your consideration of the range of options.Those options should be consistent with acting in the best interests of your client.Educate and equip your client to make an informed choice.
ASK
Ask about your client – what are their goals, objectives, priorities, preferences and circumstances. Their reasons for approaching you and what they are seeking to achieve.
EDUCATE
Educate your client about lending, lenders, products, features, and challenge them about what they need and want alongside their circumstances.
ASSESS
Assess your clients request and circumstances against their best interests. Ask whether what your client wants is what they need and whether a product fits their goals.
RECOMMEND
Recommend products from a broad range of lenders based on substantiated benefits that are in the best interests of your client and explain the recommendation.
RECORD
Record your discussions with your clients, from their circumstances to education and presentation of your recommendations.
- More than 15 years of finance experience across major Australian banks and mortgage broking.
- A relationship-first approach that treats each client as a person, not a number.
- Practical education so buyers understand the path before making big decisions.
- Accredited support across major lenders and finance bodies.